I just received the following error on a CC trx, "EB: Check Digit Err". I have never seen this error before and find nothing on Customer or PratnerSource about it. Anyone know what this error represents?
Back history:
- The store processes on a TSYS platform.
- The store has been in operation for 2+ yrs with no prior Technical Errors
- Other CCs of same type work (i.e. Visa for this issue)
- Store is related to customer, so retaining info will not be difficult
- Store is verifying CC number with customer now, will post back if the error is related to a bad CC number.
I love my credit card issues - but in all my time I have never seen this one.