Corrections after performing a blind closeout

Any Void or more likely Return after the Blind Close is going to be reflected in the next batch - you can't 'back-date' a transaction into the previous batch.

IMO, the only reason that you would want to do a Void after a Blind Close is if you are voiding a credit card sale AND you are using the Preferred Provider Integration AND if the EDC batch has not been settled. Under those conditions, a VOID will just remove the original transaction from the EDC batch and it will not show up on the customer's statement. Other than that, a Void is pretty much equvalent to a Return in RMS...

Glen:

Thanks for your response. Based on past experience, about half the time I find some error on the day's transactions. Usually they are small errors...entered Visa when it was M/C...paid out a couple dollars to the window washers and didn't enter it as a cash payout, etc. I usually don't review the day's transactions until the next day. If I do a blind close-out, I can't go back and make corrections. What do you suggest is the best way to close out?

Thanks-

Ken Klawans

"Glenn Adams [MVP - Retail Mgmt]" wrote in message news: snipped-for-privacy@TK2MSFTNGP14.phx.gbl...

You can prevent the wrong card type from being tendered by setting a Validation Mask.

In SO Manager, Database/Tender Types Open the properties of the "Visa" tender type Go to the "Verification" Tab in the "Validation Mask" field enter "4*" (without the quotes) This means that only account numbers starting with "4" will be accepted for the Visa tender type. Do the same thing for all of your CC Tenders: Visa = 4* Master Card = 5* AmEx = 3* Discover = 6*

You can prevent the drop/payout problem by limiting the cashiers allowed over/short amount and making them balance their own drawer. Go to Cashier Properties and enter either $0, or some very small amount that you are willing to accept as out of balance in the "Limit Amount" field under "Over/Short Limits" (this defaults to "No Limit").

To deal with a forgotten Pay Out, you could enter the Pay Out as part of the following Batch (the only place that you can enter it anyway) and add that amount to the Closing amount for the blind closed batch. All you can really adjust after teh blind close is the opening or closing amounts.

Well, if a mistake is not detected until days after the fact, I can't really see any way turn back time and fix it. In some cases, your overall sales for that day should be acurate anyway, even though your inventory may have been off for a few days. Example - Cashier mistakenly sells a $125 article as a similar item that only costs $100 and the customer takes it home. How do you correct this? Void/Return the $100 sale then ring a new sale for the correct item, but discounted to the original price paid - or do you go back and try to collect the difference? If you leave the original price, the daily sales are still correct aren't they? The overall sales amount didn't change, just the item inventories (and the profit margin on that item).

Maybe I'm just missing your point... How do you detect these discrepencies after the fact?