Thermal Printer not cutting after document but does after page

Hello,
Came across this forum and thought you guys might be able to help.
We purchased some "HOP-E801" thermal printers to print receipts with our sage
system, however, when we print two pages with the paper cutting setting on "cut
after Document" the printer will print one continuous receipt. This obviously
isn't great as we don't want to tear the paper in two to give to a customer and
keep the other half.
If we set the printer cutting settings to "After one page" then because our
layout on our POS system is as long as we can get, it will cut half way through
the receipt, the end of the receipt, the middle of the 2nd one then the end of
that one.
There must be a way to cut the paper straight in the middle like the first
option suggests?
Reply to
lozzareeves

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