TM-T88IV receipt printer prints slow and won't kick drawer with MS POS

My Epson TM-T88IV receipt printer prints fine with a Test Page from the Properties. My problem is that it has a delayed print using MS POS software to print a receipt. It prints the store info pauses for a
good 10-15 seconds then prints the remainder of the receipt. Also, I have not figured out how to make the cash drawer kick.
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Finally got it to kick the drawer and hold that setting (which it wasn't doing). However, even with a test page print I get a very long delay (15 seconds) before any printing starts. It then prints the store info and pauses for another 15 seconds before printing the remainder of the receipt.
TitanMan wrote:

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It sounds like you are using Windows drivers. If that is the case, try turning the print quality down. Also, if you are printing a logo, try turning that off.
We use OPOS drivers with Epson TM-T88 printers. OPOS driver are generally faster than Windows drivers, although there can still be a delay. I've never seen anything more than about 5 seconds though.
What printer interface are you using? Parallel, Serial or USB?
What setting are you reffering to that that was finally held? Is that in the Windows printer driver or in MSPOS?
I should note that I haven't touched MSPOS since it came out of Beta by the way...
Glenn Adams Tiber Creek Consulting http://www.tibercreek.com snipped-for-privacy@tibercreek.com ---------------------------------------------- Please DO NOT respond to me directly but post all responses here in the newsgroup so that all can share the information.
TitanMan wrote:

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TitanMan,
This may not be any help but see my post on the 24/08/2006 (printer speed)
I have posted on numerous occasions mentioning this problem with RMS and the TMT88 printers. I know your problem is with MSPOS but the concept must be the same. The delay you are getting of 15 seconds sounds excessive but i have seen this every now and again. Generally the delay for me is a couple of seconds but even this can be extremely irritatating in a quick throughput environment.
I have been advised to try numerous things in the past which dont seem to have made much difference to me but i have listed a couple below they may help you.
In the epson Opos driver click on the device settings for the drawer - there is a radio button that as standard is set to low, change this to high. If this makes no difference look at upping the baud rate of the opos driver and the TMT88 - as standard they are set to 9600, try changing to 38400 or at least 19200.
See how you go, good look you are going to need it
Marc Wilkinson
"TitanMan" wrote:

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Gentlemen, Thanks for the help but I was up until 3 am last night and resolved both the print speed and drawer kick issues. The drawer kick was at first solved by clicking a check mark on the Operation tab of the Printers properties. This was while I was using the Advanced Windows Printer driver. I tried to put Epson's OPOS on the machine (and add the printer device in the OPOS software) but was still having problems until I deleted the printer and started again. This got the speed issue fixed but broke the kick drawer problem (which, in hindsight, broke when the Windows driver was removed). Finally, I went back into the OPOS software and added the cash drawer as a device and let the master device be the printer driver. Tested it in MSPOS and it worked (at which point I cried from lack of sleep and frustration). It has worked fine all day. TitanMan" wrote:

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Glad to hear you've resolved the issue. If all is working well, don't change anything, but the Epson OPOS and Windows drivers are known to interfere with one another. If you are now using OPOS, you don't need the Advanced Windows driver installed at all. If you run into trouble in the future, the first thing you should do is to make sure that the windows driver has been uninstalled.
Glenn Adams Tiber Creek Consulting http://www.tibercreek.com snipped-for-privacy@tibercreek.com ---------------------------------------------- Please DO NOT respond to me directly but post all responses here in the newsgroup so that all can share the information.
TitanCompMan wrote:

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tdizzle342 had written this in response to http://www.rockryno.com/point-of-sale/RE-TM-T88IV-receipt-printer-prints-slow-and-won-t-kick-draw-15033-.htm :
TITANMAN
Can you please give me more detail on how to use OPOS driver. I am having the exact same problem as you except im using quickbooks pos and I do get delays with just printing a test a page. I can get OPOS to detect printer and communication is good but my printer doesn't appear in printers and faxes and im not sure how to add that printer to my quickbooks pos.
Anyway help would greatly be appreaciated I've been trying everythign for the past 3 days I can't seem to get it to work. I have a TM-T88iv USB connection and the way I had it set up was with windows drivers. Now that im using OPOS i have virtualcom port installed and have it on com 3 and thru OPOS i have it connected to com 3 as well. I can't seem to get usb connection in OPOS to communicate at all but the way i have it now seems to work fine but I just need to know what to do from there.
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