connect drawer to printer

Dec 10, 2006 5 Replies

I just purchased RMS with all the equipment and am going through the nightmare of setting all the hardware up. I have a Star TSP100 and an APG Cash Drawer that I need to connect somehow. Unfortunately, my equipment came without a cable to connect the two. The Star printer takes a 6-pin cable and the drawer an 8-pin Cat5e. After checking with Radioshack and Fry's, it seems like a cable that can connect both ends doesn't exist? They said I may need to have it custom made (which I don't have time for)...



I then discovered the cable connectivity guide on the APG website and it looks like that my setup would work with an RJ12 cable (or cd-014a). I have an RJ 12 cable that I have connected to both devices, but my drawer is not working. My question is: Is there a specific type of RJ12 cable (i.e. the cd014a from the APG site) that I would need or should all RJ12 cables work? What about the two missing pins on the APG side? If all RJ12 cables should work, are there any suggestions why my drawer isn't opening?


I just purchased RMS with all the equipment and am going through the nightmare of setting all the hardware up. I have a Star TSP100 and an APG Cash Drawer that I need to connect somehow. Unfortunately, my equipment came without a cable to connect the two. The Star printer takes a 6-pin cable and the drawer an 8-pin Cat5e. After checking with Radioshack and Fry's, it seems like a cable that can connect both ends doesn't exist? They said I may need to have it custom made (which I don't have time for)...

I then discovered the cable connectivity guide on the APG website and it looks like that my setup would work with an RJ12 cable (or cd-014a). I have an RJ 12 cable that I have connected to both devices, but my drawer is not working. My question is: Is there a specific type of RJ12 cable (i.e. the cd014a from the APG site) that I would need or should all RJ12 cables work? What about the two missing pins on the APG side? If all RJ12 cables should work, are there any suggestions why my drawer isn't opening?

I just purchased RMS with all the equipment and am going through the nightmare of setting all the hardware up. I have a Star TSP100 and an APG Cash Drawer that I need to connect somehow. Unfortunately, my equipment came without a cable to connect the two. The Star printer takes a 6-pin cable and the drawer an 8-pin Cat5e. After checking with Radioshack and Fry's, it seems like a cable that can connect both ends doesn't exist? They said I may need to have it custom made (which I don't have time for)...

I then discovered the cable connectivity guide on the APG website and it looks like that my setup would work with an RJ12 cable (or cd-014a). I have an RJ 12 cable that I have connected to both devices, but my drawer is not working. My question is: Is there a specific type of RJ12 cable (i.e. the cd014a from the APG site) that I would need or should all RJ12 cables work? What about the two missing pins on the APG side? If all RJ12 cables should work, are there any suggestions why my drawer isn't opening?

nothing but problems, and Windows drivers work great.

one end and the drawer on the other. You could burn the printer up wired wrong.

into the printer properties | Print or Raster Print Options | Cash Drawer 1 | set it to Document Top

Drawer Driver and then set it up in the Configure MS OPOS Service Objects

I installed the cable but still can't get the cash drawer to work. I went into Print Properties to the device settings tab and selected Cash Drawer 1: Open before printing. Star also includes a tab there to configure their settings. I took out the OPOS configuration for the drawer and did the same in RMS. I then ran a test from the printer settings to test the drawer and it opens fine. However, when I go into RMS and tender, only the receipt prints and the drawer doesn't open. What else do I need to configure?

Thanks for your help!

"Jeff @ Check Po> Sabribo,

one end and the drawer on the other. You could burn the printer up wired wrong.

into the printer properties | Print or Raster Print Options | Cash Drawer 1 | set it to Document Top

Driver and then set it up in the Configure MS OPOS Service Objects

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