We have a star 200 receipt printer and a cash drawer. We are using the OPOS
drivers and the printer prints fine and the cash drawer does not open after a
If you go into the devices within RMS the cashdrawer and the printer test
We where told to try the windows print drivers for the receipt printer but
this caused a problem the receipt would only print partialy. So we went back
to the OPOS drivers. They are currently using a key to open the cash drawer.
Any Ideas would be appreciated.
I'm assuming the cash drawer connects to the printer. Make sure there
are not Windows printers that are assigned to the port that the Star
printer is connected to (Including Software/Virtual printers like Intuit
or MS Office Document writer). I don't use Star very ofter, but I set
up an upgrade for a customer that had existing printers and I believe
that was what fixed this issue there.
Tiber Creek Consulting
Please DO NOT respond to me directly but post all responses here in the
newsgroup so that all can share the information.
Bart M wrote:
I have this problem before when i connect cash drawer whith printer it is
work proparly but if i make it any refound after that cash drawer not open
whith any INV. Try connect cash drawer direct to your computer if you have
Bart, I had a similar problem switching FROM a Star printer to an
Epson. Check out this thread:
Hopefully, you'll get an idea of where I am going with this.
Everything works fine for us now. I would ask what is the model of
cash drawer you have and what is the model of Star printer you have.
The next step would be to examine the pin outs for the printer and the
wiring diagram for the drawer. One of those pins on your Star printer
is sending out 12 or 24 volts and another pin is the return.
Basically, you need to determine those two pins and then make sure they
are the ones supplying voltage to your solenoid that kicks the drawer
Through my ordeal, I learned that each printer company has a different
pin out - there is no standard, and that each cash drawer is wired
differently as well. They can all do what you want, but if you didn't
order the cash drawer with the specific printer specified you're going
to have to make some modifications yourself.
There is usually no soldered connections in the drawer - they are using
I hope this helps and it is a lot simpler than I thought it would be.
Bart M wrote:
The Cash drawer is opening fine when I do a test through RMS store operations
but not after a transaction.
All the transaction types are setup to open the cash draw however. The
other register is working fine
and it uses the same printer and cash drawer.
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