Cash Drawer Warning 913 Message

Hello,
Eeverynow and then, when I open the registers first thing in the morning, I
get this error:
"Warning 913 - the cash drawer is not accessible. It may be locked by
another application. Do you wish to continue?".
I opened the OPOS program to check the config.
Device Name: Multi_AP
DeviceDesc: Y Cable Cash Drawer Port A (Parallel TM Printer)
Service: PROGRA~1\OPOS\Epson2\SoDrw10.dll
Version: 1.5.4
I find something rather odd. Under Commmunication Settings, LPT Port Setting
is LPT1 and Port is being used by POSPrinter\TM-99IIIP. So I checked the
POSPrinter LPT Port Setting and it is also using port LPT1.
Is that why the cash drawer giving me the error and won't open?
Thank you,
Daniel
Reply to
DanielSie
I find something rather odd. Under Commmunication Settings, LPT Port Setting is LPT1 and Port is being used by POSPrinter\TM-99IIIP. So I checked the
POSPrinter LPT Port Setting and it is also using port LPT1.
Is that why the cash drawer giving me the error and won't open?
Thank you, Daniel
Reply to
daniel buntic
Hello,
Eeverynow and then, when I open the registers first thing in the morning, I get this error: "Warning 913 - the cash drawer is not accessible. It may be locked by another application. Do you wish to continue?".
I opened the OPOS program to check the config. Device Name: Multi_AP DeviceDesc: Y Cable Cash Drawer Port A (Parallel TM Printer) Service: PROGRA~1\OPOS\Epson2\SoDrw10.dll Version: 1.5.4
I find something rather odd. Under Commmunication Settings, LPT Port Setting is LPT1 and Port is being used by POSPrinter\TM-99IIIP. So I checked the POSPrinter LPT Port Setting and it is also using port LPT1.
Is that why the cash drawer giving me the error and won't open?
Thank you, Daniel
Reply to
cptsoft
Do I really have to set the connections with 2 different ports? LPT1 and LPT2? I have 2 other stores and they are also sharing the connection LPT1 but they are not experiencing the problem.
Yep. The Share the OPOS printer is selected. Thanks for the suggestion.
Reply to
DanielSie

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