I have my cash drawer ran through my Epson TM-T88III and when I make a sale it prints the reciept but the drawer doesnt pop open. I have the OPOS drivers installed for it and when I do the CheckHealth test on the drawer it pops open then the screen freezes for a little bit then it says there was an error but the drawer does pop out when i start the test. I've looked everywhere on the drawer for any type of marking for the brand/model that it is and we purchased it 2 years ago and it worked fine with our previous POS system. Now that we have switched to Microsoft Retail Management System, something is stopping it from working correctly. Please help.
- posted
17 years ago