Warning 913: Cash Drawer error?

Hi,
On one of the cash registers in my client's store is giving an error message everytime you start the POS software. This is a remote cash register
connecting to a server running the database (this register has an offline database that sync's back).
The error it shows is:
"Warning 913: The cash drawer may be locked by another process." Even with no other software running, this error comes up.
Anyone have any suggestions as to how to fix this error?
Thanks, Matt
Add pictures here
<% if( /^image/.test(type) ){ %>
<% } %>
<%-name%>
Add image file
Upload
Matt,
Are you using a OPOS driver for the drawer? Try Manager | File | Configuration | Options tab | POS options section | check Share the OPOS printer... | restart POS
--
*
"Matt" < snipped-for-privacy@discussions.microsoft.com> wrote in message
news: snipped-for-privacy@microsoft.com...
  Click to see the full signature.
Add pictures here
<% if( /^image/.test(type) ){ %>
<% } %>
<%-name%>
Add image file
Upload
Hi Jeff,
That option was already checked in Manager. Will unchecking it hurt anything else? Or is there another option to check?
Thanks, Matt
"Jeff" wrote:

Add pictures here
<% if( /^image/.test(type) ){ %>
<% } %>
<%-name%>
Add image file
Upload
Is the cash drawer connected to the receipt printer, or directly to the PC (RS-232)? If it's connected to the printer, the error is probably really with the printer - for example, if the printer is out of paper, you will get an error accessing the cash drawer...
--
--
Glenn Adams
  Click to see the full signature.
Add pictures here
<% if( /^image/.test(type) ){ %>
<% } %>
<%-name%>
Add image file
Upload

BeanSmart.com is a site by and for consumers of financial services and advice. We are not affiliated with any of the banks, financial services or software manufacturers discussed here. All logos and trade names are the property of their respective owners.

Tax and financial advice you come across on this site is freely given by your peers and professionals on their own time and out of the kindness of their hearts. We can guarantee neither accuracy of such advice nor its applicability for your situation. Simply put, you are fully responsible for the results of using information from this site in real life situations.