SECURTIY WARNING: Popping Cash Drawer WITHOUT Leaving a Trail!!!

SECURTIY WARNING: Popping the Cash Drawer WITHOUT Leaving a Trail!!!!

Anybody in RMS who is allowed to enter Opening and/or Closing amounts can pop the cash drawer at will WITHOUT leaving any paper/journal trail of this activity at all.

Unlike the NO SALE function, which you can set up in Manager to journal and to require a reason code, the entering of opening and closing amount pops the cash drawer without requiring (or being able to require) a reason code and worst of all it does not record this activity any where. So anybody that has access to these functions can essentially perform No Sales/pop the drawer at will without leaving any evidence at all!

This is a huge security issue/risk which I reported to Microsoft but they claim that this would involve a "major overhaul" of the program and therefore won't be able to do this unless either more people complain about this security problem or "maybe" in a future version of the program (yeah right!). The lack or willingness of Microsoft RMS to fix this security issue or even give a solution time frame for any bug fixes is very frustrating to say the least.

Currently our only partial workaround is to give only the managers access to this functionality which is very inconvenient since this puts unnecessary work load on them and since we have multiple and overlapping manager shifts it would be hard or impossible to pin point (potential) cash drawer problems. Furthermore, this defeats the whole purpose of journaling No Sales since they can essentially perform No Sales by just "pretending" to enter opening or closing amounts (again).

As far as I know this is the only cash drawer pop in RMS that doesn't get recorded (or at least has an option to get recorded). Any access to the cash drawer should absolutely be recorded.

Reply to
Alex
Loading thread data ...

BeanSmart website is not affiliated with any of the manufacturers or service providers discussed here. All logos and trade names are the property of their respective owners.