Cash Drawer Pops Open

My cash drawer pops open for credit card transactions, even though the "pop cash drawer" option is unchecked in the Tender Types. Any suggestions as to how to fix this?

Reply to
Lindsey
Loading thread data ...

Do a Z report at the register. It should work.

Mihir Diviasoft, Inc

Reply to
Mihir Shah

Already have... this has been an ongoing problem for months. Any other ideas?

- Lindsey

"Mihir Shah" wrote:

Reply to
Lindsey

Upgrade to the latest RMS ver. 1.3.0206.

Mihir

Reply to
Mihir Shah

Lindsey,

If you are using a cash drawer that plugs directly into the printer and you are using the Windows drivers, its working correctly.

If you are using an OPOS driver and/or a cash drawer that does not connect directly to the printer, there is a setup issue. Would need to more about the printer and cash drawer makes, models and configurations you have.

Reply to
Jeff

Reply to
lancemuz

BeanSmart website is not affiliated with any of the manufacturers or service providers discussed here. All logos and trade names are the property of their respective owners.