MMF Cash Drawer does not open

I cannot get the cash drawer to open. The Epson TM88III and the drawer work perfectly under QS2000 but not under RMS. I finally got the Printer to print via OPOS, but cannot get the drawer to open. How do I configure a non intelligent drawer under RMS?

Reply to
mnylen
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if the drawer is connected to the printer, you need to configure the drawer in the Epson OPOS setup utility. Create a new Cash Drawer device and set it to "Multi-A". Select the port type that the printer uses (For a parallel printer it would be "Multi-AP"). Give the Drawer an LDN - this is what RMS will refer the drawer as. Test the drawer in the OPOS setup program and once it opening, go to Store Ops Manager. Database/Registers/Register List - open the register properties and go to the Cash Drawer Tab.

Set up this tab using the LDN name you set in the OPOS utility. Restart POS and the drawer should work...

Reply to
Glenn Adams [MVP - Retail Mgmt]

Reply to
mnylen

Hi,

I have the same drawer, brand new, but sometimes it does not open. We have to use the key, and a few hours later, it opens again....

My Eps> Thanks! It worked. Now I am down to one issue only with the migration. I have

Reply to
kay

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