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Credit Notes

HI guys

got a question for you not sure if its the same in the U.S but in the U.K we do credit notes mainly in fashion outlets. Basically the problem i'm having is that making a credit not a type of voucher is fine for one store as serial numbers work fine. But we have now got a few customers that want to be able to use credit notes on a global scale at all there stores thats fine if theres no serial numbers but there is what should i do.

I thought about crediting accounts but it takes to long to create a customer then credit there account.

By the way credit notes are issued instead of cash on returns. Also could anyone point me in the right direction of how to get it to print credit note on the receipt.

Tom Harris

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Reply to
Tom Platinum systems ltd
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Try using a Gift Card solution from a merchant provider. Not certain what your options are in the U.K.

The reason the serial number doesn't print on the receipt is because your receipt does not wrap the text. To fix this problem you need to remove ~ tilde sign from the Item.Desciption column from the Transaction Details section of the receipt. First find your receipt format, make a copy of the receipt then right click and choose edit. Press Ctrl-F and search for TransactionDetails (one word) then change this: "

Reply to
Rob

Contact Retail Realm -

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- I think they may be able to help you...

Reply to
Glenn Adams [MVP - Retail Mgmt]

Dear Tom,

We are working on a Global Voucher as part of our Store and HQ Misc Utilitis to be released by end of March 2006. We are also adding the option that when a credit is outstanding on an invoice [upon a return] the system will automatically prompt on whether you wish to sell a voucher or not. For additional information feel free to contact me.

Afshin Alikhani - [ snipped-for-privacy@retailrealm.co.uk] CEO - Retail Realm Mobile: 07768 -337-333

Reply to
Afshin Alikhani

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