Deposits

Feb 15, 2007 6 Replies
Z

What is the best way to process a deposit on a sales invoice or work order? I have noticed that when we receive a deposit that it doesn't show up. What the user has been doing is entering it as a negative sale.



Let's say I have a 20% required deposit on a work order but I know that only part of the order has been entered. The customer gives me $200 on a $500 work order and the required deposit is only $100. RMS wants to refund the customer...I do not. This happens regularly and I can't keep changing the percentage. Is there any way to work around this issue?


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T

You can override the default deposit amount by hitting Shift-F9: Order Details.

Tom

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Z

I tried to override the deposit and in fact by using shift F9 I can over ride it. However I can not put in an amount greater than the amount of the invoice. It still wants to give cash back to the customer. Is there a solution to this issue?

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Z

I tried the F9 answer to this question. Yes I can override the deposit amuont however I cannot put more money on the deposit than the invoice amount. It still wants to give the customer change. Is there a way around this...or a better way to process work orders?

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C

Just a quick question here. Why would you want to be able to take in more than the invoice? If it's for another item they want to buy just start another invoice. I've never really ran into an instance where I would want to keep more than the invoice amount. Craig

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