1) Processes the payment as a negative sale (an accounting nightmare)
2) Then he takes the WO number and does a sale refereing the number
3) Then he manually adjusts his inventory.
4) Because of the way he has processed them, the work orders remain open until he has time to go back and process the pick up full work order.
Is there a better way to do this process? Should we NOT be using the workorders? Is using a sale and putting it on HOLD a better option?
I have no formal training on RMS and after searching thru the manual I have not been able to get around this issue. HELP!! Please