Work order pickup on another Register

Jan 03, 2007 3 Replies

Probably a stupid question really, but if you create a work order on say Register #1 and the full amount due for the order is paid, is it ok to then pick up the work order on another register to complete it.



The reason I ask is if I create a work order on one register I noticed that the order history etc is assigned the current batch number for that register. Subsequently when the work order is then picked up and processed on another register the transaction is created with the batch number currently assigned to the that register instead.



Essentially I want to assign one register to take orders and then have someone at a retail outlet process them. They would have to pick up the work orders on the EPOS terminal in the retail outlet and I'm concerned that it would mess with the figures, reports etc for the register. Is that the case, or is it ok to work like that? Or should I only process work orders that are placed on the same register to avoid screwing up the underlying figures?



Thanks in advance.


It's OK to create WO at one register then pick up at another. Shouldn't create any problems at all.

Tom

This is the way we work every day. I have 2-3 people entering Work orders at different computers. After the orders are entered, we "pick them up" in the shipping area on a different computer. We recall the Work Order and Close the transaction, print the receipt and ship it.

We tender the $$ at the time the Work Order is entered because all these orders have already been paid for.

The only problem is: If you enter Work orders and *TENDER* them at the computer that is your cash register, you will get a surprise when you do the Z-report at the end of the day, because all those WO tenders come out as a deposit on that register and the drawer will be short a LOT of $$!! LOL!

Good Luck!

"KnockoutWiz" wrote:

We did a development for an INdian Reservation that ships Cigaretts all over the US. They needed to book the sales ASAP and send the invoice but still control what they have shipped and make sure it is done properly. So rather than using WO they use the normal sale proces and us one of our Add-On "RR Sales Verification" where we show them all the invoices, allow them to print picking an dpacking slips, and have a certain items pre-verified [like shipping charge]. We compare what is being shipped and what was ordered and report the discrepancy. This may be another solution for your operation. Let me know if you want more info.

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