I am currently using RMS 1.2 on a Windows XP/SP2 computer. My problem is when i run various reports at the end of the day like Tender Summary and Detailed Sales report to see the total sales for the day, neither one matches my physical count. Can someone explain to me why i am getting this kind of result? And what i can do to correct it or get the right information? Or maybe i need a custom report to get an accurate total?
Thank you in advance.
Tender summary and detailed sales reports will have different totals since one (tender summary) includes all monies taken in, including taxes, layaways, work orders, etc. While the other (detailed Sales) reports on sales only. Craig
there are also rounding issues.
Craig, Thanks for the quick respose. We do not do layaways, work orders or anything else, just using as a basic register. And there is not much returns per day, the most that will happen is the cashier will cancel a transaction.
Now what you're saying is that the detailed sales report will give me an accurate result in what should be in the register at the end of the day even though the cashier cancel transation and process return occasionally right? Or is there a custom report that will give me more accurate result?
Also, Would the Z report give me the same result as the detailed sales report?
Thank you > Tender summary and detailed sales reports will have different totals since
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