1. Home
  2. Point-Of-Sale Software
  3. Error message that occurs most mornings

Error message that occurs most mornings

When starting up the tills first thing in the morning, as soon as I load up POS, I get this error message

formatting link
then click OK and get kicked out of POS. When you try going into POS again it works fine. It doesn't occur every morning (60%) and doesn't happen on all the tills at once (quite random). My RMSpartner is not sure.Any ideas?

Cheers

Reply to
jetspeed
Loading thread data ...

Reply to
ozzie

I'm not a RMS expert by any stretch but I do know network topology and systems design.

The error you are showing us is a the result of the Client SOPOS being disconnected from the backend MSSQL database.

The error 2147467259 referres to a generic "network disconnection" of sorts.

Without knowing anything about your network, I'll assume you have a decent router and switch and have them configured properly if they are 'managed' switches. If you are using wireless this may in itself be a source of the problem.

Try these solutions.

  1. check all your physical network cables for loose, damaged, pinched or just old cables.
  2. try putting a new cable on "one" of the offending machines - this includes the cables that connect your PC's from a patch panel to the switch if you use a patch panel. Again, try this on just one offending PC/register and see if it stops.
  3. Could be a Network Card (NIC) problem - needs updated drivers ect
  4. Could be a traffic problem on your network (Switch) You may need a faster/better switch that handle more traffic
  5. Your SQL Server could not be allowing more than X connections - you can test that by shutting down all the PC's and bringing up one at a time until it each is up and running and the SOPOS is running. If at X number you keep finding that you get this error and the PC that it happens on is different it could be issue 4 or 5.

let me know hot it turns out.

David

Reply to
David Parrish

BeanSmart website is not affiliated with any of the manufacturers or service providers discussed here. All logos and trade names are the property of their respective owners.