We have RMS v1.3 installed on one (Dell) POS station and one backoffice computer both running XPP w/SP2.
We were in the process of building our data base and all of a sudden we started to get two errors.
Error #1 is when we launch Manager on the back office computer and states (941) that it can't find the authorization device, which is installed on the Register.
Error #2 is: "Not Found Error 201: The cashier was not found or the password is incorrect" when trying to access Manager on either computer.
Both stations can ping the other via IP and computer name. Both computers can access the other's shared resources.
Like I said in the opening, we WERE up and running, and all of a sudden this error popped up. At first, it could be resolved by re-entering the standard logon of User = 1 and Password = password.
What might we have messed up, and how can we resolve it? BTW, we are running Retail Management System v1.3.
Thanks in advance for the help,
Gary Hill