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"Runtime Error 429: ActiveX can not create object"

When I try to open Microsoft Retail Management Service POS, it opens correctly, and seems to have contact with the back-office computer that hosts the database.

However, when I try to open either the Manager module or the Administrator module, I get an error that reads "Runtime Error 429: ActiveX can not create object".

To my knowledge, the computer was operating correctly when the store closed Saturday, and when we opened Monday morning, this was the message.

The only new thing I am seeing is Office 2007, which was installed several weeks ago. Also, one of the employees seems to have installed some iPod stuff, but that is not recent.

Reply to
Gary Hill
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Hi Gary,

I'm going strictly from memory here, but I think I had the same situation occur a couple of months ago. I never found out what the exact problem, but I fixed it by doing a windows restore back to before the problem started.

One of the symptoms we saw was on the windows firewall exceptions, where many of the programs were gone from this list. Once I did the restore, everything worked fine, and the exception list looked OK.

I would recommend a restore. You don't have anything to lose by restoring back to SAT night or SUN morning, right?

Sorry I could be of more help.

Greg FRGUSA

"Gary Hill" wrote:

Reply to
gregfrgusa

Reply to
Gary Hill

This is usually an error that can require reinstallation of RMS according to my partner. I had the problem recently and found that by uninstalling and reinstalling the hotfixes we'd previously installed, the problem was corrected. Doing it this way we didn't lose any custom settings.

Reply to
Morris Paint

Greg,

Many thanks, that solved the problem . . . with a big ole DUHHHHHH . . . I should have thought of that myself

"gregfrgusa" wrote:

Reply to
Gary Hill

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gregfrgusa

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