Export to Email Failed

May 28, 2010 3 Replies

We just installed our first Win7 machine on the domain. Running Office 2007, we've had problems exporting documents, specifically PO's, to email. The user clicks Export Document and selects the options Destination>Email and File Format>HTML. Clicking OK results in a timeout wait and then pops a message from Store Ops Manager saying "Export Failed". I do not see anything in the system logs to indicate what the problem is. I suspect that this is an Outlook AD problem but haven't encountered this with any other applications when sending email. Has anyone else encountered this? Thanks!


We just installed our first Win7 machine on the domain. Running Office 2007, we've had problems exporting documents, specifically PO's, to email. The user clicks Export Document and selects the options Destination>Email and File Format>HTML. Clicking OK results in a timeout wait and then pops a message from Store Ops Manager saying "Export Failed". I do not see anything in the system logs to indicate what the problem is. I suspect that this is an Outlook AD problem but haven't encountered this with any other applications when sending email. Has anyone else encountered this? Thanks!

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