I've had a couple of items created at store level. They don't seem to be uploading into the HQ tables. When I view the journals, I see the sales... but not description is showing for the new items. I've don't a 401 spreadsheet, but that hasn't helped. Is there something else that I need to do? Do I need to do a complete upload of the store data to get HQ in sync? Can this mess up anything?
Items MUST be created at HQ not at store.
1- Now you need to recreate the same items with exactly same Item Lookup Code manually in HQ [make sure you use the same price, cost, department and Category]2- RUN WS101 manually. This will set the HQID at the stores where the items where manually created to correpond with the data in HQ
3- Run 250 WS and send all recently changed items to all stores4- Re run the 401 worksheet and back date it to the day before you created the items. This will reload all the info and HQ will be updated correctly.
BEFORE YOU DO THIS MAKE SURE YOU HAVE AN HQ BACKUP
Afshin Alikhani - [ snipped-for-privacy@retailrealm.co.uk] CEO - Retail Realm
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