Hello, Due to some construction we are using evaluation copies of RMS until construction is completed to go to full versions. I have MPS credit card swiping that is working on my full versions already setup but the evaluation copy credit card swipes are not showing up. Does anybody know if this is due to the evaluation copy and/or possibly MPS does not allow sharing of one account?
Thank you,
Roger
Have you settled the EDC Batch from SO Manager --> Utilities menu --> Settle EDC?
Rob
"Roger Neth" wrote:
Hello Rob, thanks for the reply. When we did that the credit cards did not show up in the batch. Talked to MPS and looks like it is the evaluation version of RMS does not process payments but prints out receipts.
Please let me know if this is incorrect in what we are saying.
Best regards,
Roger
"Rob" wrote:
I have never heard of this, but I have been known (on rare occassions) to be wrong.
Rob
Hello Rob,
I received a call from MPS tech support and they use an evaluation copy there processing without problem. The problem they told me is that the eval copy setup onsite is not processing through the main database server.
Thanks again for your assistance.
Roger
"Rob" wrote:
According to the setup guide for Mercury, you need to be on RMS 1.2 SP3 for their service to work - have you installed any updates on the eval version, or just the version on the CD?
Hello Glenn,
We installed 1.3 eval and also running 1.3 full version that we ran an MPS setup script on without any problems processing.
It seems from MPS tech that we need to be connected to the same router and database to process with the eval version which we cannot do at this time.
Best regards,
Roger
"Glenn Adams [MVP - Retail Mgmt]" wrote:
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