Correct date on cleared payment Quicken 2015

Last month I sent a payment to pay a credit card charge, For some reason the date recorded is wrong. The bank paid the amount on 4/27. Looking at the Quicken register I found the payment but the date was very wrong, I tried to just change the date to 4/27, but Quicken says it can't pay by that date and changes the payment date to 5/26 the earliest it can apply it and tries to pay it again. I can't seem to find a way to simply set it to 4/27.

There must be way. What is it?

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The default visible date in your Quicken register is the "transaction" date. For a check transaction (for example), the transaction date is usually the date you wrote the check, not the date it cleared the bank.

The true date the transaction cleared the bank is not visible in a Quicken register, by default. To see that date (when you have a non-investment account setup for downloading), you need to click on the small gear-wheel icon directly above the vertical slider on the right side of the register, and put a check mark beside "Downloaded Posting Date". That date is read-only: you can not change it.

However you can change the posting date that Quicken will use when you reconcile transactions. To do so, right-click the transaction in question, then hold down CTRL while left-clicking "Copy transaction(s)". The default value for the resulting "Posting Date" is the aforementioned "Downloaded Posting Date", but you can modify the "Posting Date". Choose, or Enter, the desired "Posting Date" date and click OK. [The "Posting Date" field is available for every non-investment transaction, whether the account is activated for downloading or not.]

It sounds like you are dealing with an online bill pay transaction. The only time I ever see what you describe is if the bill pay transaction is waiting to be sent to the bill payer - and when that is the case, the "Check #" column contains the word "Send". In that situation, you can not change the transaction date to a date earlier than the bill payer will allow. [I have no idea why that date would be over two weeks in the future - typically the "earliest" date the amount can be paid is either one business day or four business days in the future.]

Your problem description indicates that the bill payment has already occurred in the real-world, so I don't understand why the transaction would still have "Send" in the Check# column. When you "send" (upload during a One Step Update) an online billpay instruction, the Check# column value usually changes to a check number (it should never continue to say "Send").

If your Quicken transaction is waiting for you to "Send" it, and it has already been paid in the real-world, you can remove "Send" from the Check# column and give the transaction any "Transaction Date" you wish.

If that doesn't help, you should consider posting some additional, clarifying, information.

I should have been more clear. This was indeed an online payment. The bank has cleared it so I don't want to send it again. Quicken shows it cleared but it had a wrong date. All I wanted to change was the date. I tried to change it and typed in into the transaction. Quicken said too late to send and defaulyed to over 2 weeks from now. I have no idea what date was there before. It appears unrecoverable. The only thing that makes sense to the Send is to choose Transfer and just change the date. If I try to save that Quicken says "you are recording a transfer with specifying an account. Save it anyway?". I'm not sure how to interpret that. Should I do that?

By the way, Wells Fargo shows it in my bank account as an ONLINE PMT, and I never use WF online payments except through Quicken. I'm not understanding how this could happen

Thanks

I should have been more clear. This was indeed an online payment. The bank has cleared it so I don't want to send it again. Quicken shows it cleared but it had a wrong date. All I wanted to change was the date. I tried to change it and typed in into the transaction. Quicken said too late to send and defaulyed to over 2 weeks from now. I have no idea what date was there before. It appears unrecoverable. The only thing that makes sense to the Send is to choose Transfer and just change the date. If I try to save that Quicken says "you are recording a transfer with specifying an account. Save it anyway?". I'm not sure how to interpret that. Should I do that?

By the way, Wells Fargo shows it in my bank account as an ONLINE PMT, and I never use WF online payments except through Quicken. I'm not understanding how this could happen

Thanks

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If Quicken shows the transaction as cleared, it sounds like you "matched" a downloaded transaction to the Quicken online bill pay instruction. I don't understand the need to change the Quicken "Transaction Date": did you check the "Downloaded Posting Date"?

If you feel compelled to modify the Quicken Transaction Date, just blank out the Check# field, then change the Transaction Date to any date you want.

[" ... Wells Fargo shows it in my bank account as an ONLINE PMT". I don't know anything about Wells Fargo, but the bank knows when it receives an online bill pay instruction from Quicken, so I don't find anything unusual about them showing the transaction as an "ONLINE PMT".]

Thanks. The only strange thing is that Well Fargo paid it the same date I requested it be paid when I entered it into the Quicken register, so I guess it was properly transmitted to the bank when I did a OSU at that time. Somehow my Quicken lost that info. I did blank the check# and change the date. It was for a credit card payment so I like to keep the dates accurate.

I've never had this happen before and I've been using Quicken since I moved from Checkfree decades ago. First time for everything.

A long time ago, I stopped using WF for the reasons you describe. I now do all my online BP from from WF. I have authorized many accounts to debit my WF account and have never missed a transaction from showing up on Quicken (2016) OSU yet.

CORRECTION: Along time ago, I stopped using Quicken for the reasons you describe.