RMS Demo CD, same as retail CD?

Yes.

Why aren't you asking this in the resellers newsgroup?

Answering your question: Yes, demo is a full version software that needs just dongle to work 100%.

Jeff, answer to this question would take you same amount of effort as typing your comment. Is there a reason that some questions are not answered? I am not trying to be 'difficult' just curios.

Robert

"Brian TMS" wrote:

Robert,

Not necessarily this particular question, BUT... Glad you asked! ;-)

Rant ON...

I'm almost to the point of not answering any more questions that start out with, "I have a customer/client/store/ etc. that I'm setting up..." . It should be the posted here at last resort. There are _2_ other groups for resellers to post in and I'm tired of answering reseller questions here.

This group is primarily for the general public and its a shame to see resellers posting their questions here. Especially questions they should already know the answer to. That's why they are Certified! That's why they are tested! That's why they sent the big bucks to MS! If they are not going to learn and support the program, get out of the way! They are making the rest of us look bad, pissing off their customers, taking money out of our mouths to make a quick buck and tainting the potential customer pool.

POS is a very complex business. It can have a very long lead cycle, as many as 6 years as in one of our sales recently! It's not for moving boxes of product out the door. Go into Office Depot/Max/Staples, anywhere that attempts to sell QB POS or MS POS and ask them their return rate. It's _much_ higher than anything else in the store!

Then a reseller has to be willing to commit to SERVICE!! We have customers that are open 24/7 and we answer help calls 24/7. Most VARs, computer and office supply stores are 9-8'ters.

They need to know the product inside and out, hell, I still learn something new regularly about this program and I've been using/supporting it for almost 4 years. Then they need to get knowledgeable about the hardware that goes along with it. Don't forget hardware support and their own issues too! (hiding from the Epson supporters, shh!)

After all of that, they need to stay up with the POS technologies of the future.

One more thing, be reasonable in their pricing and support structure. Someone here last week posted that their reseller wanted $300 for a new keyboard with a credit card swipe and 2 hours support + travel charge to install it and setup the charge card interface within RMS. Almost $1k. Get real!! A $70-80 USB swipe and 15 minutes on the phone gets it done! I know how long it takes, I did it that night from my Laz-E-Boy.

If resellers would like some input from users, fine, ask away. But to ask your potential customer to help you install/work/customize the software is very bad. Questions dealing with setup, how-to's, customizing reports, ranting and bitching, etc., should be taken to the private groups and/or look in the Knowledgebase for the answer.

Rant OFF... (my poor delete key is worn out)

Dunno, maybe nobody knows the answer or the question needs to be re-phrased.

Well said. Am now fixing just such an install. Crappy hardware just slapped it in and walked away and said QUOTE we don't train find somebody.!