I have a *very* strange situation here...
Once upon a time, Mr. Pat Smith married Ms. Pat Jones. The Mrs. Pat Smith was a cute oddity for the duration of the marriage. Sadly, the marriage ended. Mrs. Smith did not change her last name back to Jones...
Now we have two people in town with the same name. 'Pat Smith'. Mr. Pat Smith bought a mattress set. In RMS, the mattress is on Mrs. Pat Smith's account. This probably would have gone unnoticed for along time, possibly forever, except for the unfortunate demise of the mattress under warranty. Now we need to return the mattress and sell a new one. If possible, we'd like to correct our previous error and get the entire customer history straightened out.
Is it possible to move a single transaction from one account to another?
Tom