out of balance posting

I am haveing a problem with an out of balance batch when posting directly to QB. It only happens when I have recieved a payment on account at the POS. After looking at the batch I see tht there is an entry for the amount posting to Acct Rec. but no balancing entry to Undeposited funds. In the acct assignment journal I have the paid to and paid from accts set up and RMS says it will make a corresponding entry for each when needed but it only makes the one entry in the batch. Any batch posting without an acc. rec. payment posts without issue.

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lightwave
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