Hey there. I am using RMS and Point of Sale to run a Bakery and trying to directly export batches using the Quickbooks 2003 setting in the program. I have all of my accounts set up and linked correctly, I think. The problem I have is that when I try to post a batch I get the following error.
"An Error was detected while posting journals. Refer to C:\Program
Files|Microsoft Retail Management System\Store Operations\QBPost.log for
When I open up said file the line in the text file reads...
"Post of batch #x failed. Quick Books error - There was an error when
saving a General Journal transaction. Quickbooks error message: Transaction
was not in balance."
Now I understand the batch is out of balance for some reason. What I do not
know is the best way to deduct why my batch is not in balance. I have run
sales reports and such but do not see the cause of my apparent problems. I
could not get through on the help desk and do not have time tonight to wait
for them to call me.
So, I though I would ask around here to see if anyone has experienced this
problem before. Any help, advice or tips would be greatly appreciated right
now. This is getting really frustrating. I have gone back over the account
linking and pretty sure i have things set up correctly.
Anyone, Buehler, anyone?
- posted 13 years ago