In posting a closed batch to Quickbooks, I receive an error message "Transaction split lines to AR must include a customer name on that split line". The customer names exist in both Quickbooks and RMS and are the same. I do not have more than one AR account assign in the GL. I noticed in reviewing the batch that there was a sale made to a store account. I believe this has something to do with the problem. However, I can not figure out what is wrong. Has anyone received this message and how did you correct it? Or does someone know how I can correct this error. Thank you.
- posted
18 years ago