We are trying to accomplish some test trials in order to finalize our interface with Quickbooks Pro 2004. For some reason, after following every step as per the RMS Manual, we are getting an error message in RMS stating that the posting has failed due to: "Quickbooks error message: Transaction split lines to accounts receivable must include a customer on that split line."
Does anyone have a solution to this problem? WE ARE DESPERATE HERE.
Thanks in advance for your help.
Respectfully, René
Please excuse my ignorance, but how do I get to that article.
And I do sincereley appreciate your help.
Respectfully, René
"Greg Williams" wrote:
One thing to double check is that you have to have your Vendors listed in both RMS, and Quickbooks, and they have to match (case for case ) letter by letter or you will get a error message
hope this will help
This is because Quickbooks is requiring more information than RMS is sending over. Refer to Knowledgebase article #837803 on customersource. It will tell you how to get around this error.
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