Error exporting to QuickBooks

Jan 26, 2006 2 Replies
R

When I export closed batchs to QuickBook, I obtain the follow error message:



Post of batch #25 failed. Quick Books error - There was an error when saving a General Journal transaction. QuickBooks error message: A/R detail line must have customer. Post of batch #26 failed. Quick Books error - There was an error when saving a General Journal transaction. QuickBooks error message: Transaction split lines to accounts receivable must include a customer on that split line. Post of batch #27 failed. Quick Books error - There was an error when saving a General Journal transaction. QuickBooks error message: A/R detail line must have customer.



Thanks


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G

There is a KB artice about this. The Accounts Recievable account that's built into QuickBooks is a 'special' account - you need to create another account (Call it "Store Credit" or something) that is an "Other current Asset" - post your on account tenders to this account instead of the QB Default "Accounts Receivable"

You have to do something similar with "Sales Tax Payable" excet that should be an "Other Current Liability"...

I think I got that right - I'm not an accountant...

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P

Where can I found the KB article about this?

Ricardo Rocha

"Glenn Adams [MVP - Retail Mgmt]" wrote:

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