Error Code - No Transaction But CC in Batch

Hi all -

We received an error code at the POS today, something about "must select customer" with code 312 I think. Not sure about that part.

The credit card did go through and is in the batch. But in the journal there is no transaction number that matches the transaction number in the credit card batch window. In the ECD window if says transaction number 5518, In the journal there isn't any receipt with tranasction number 5518.

How can this happen? A credit card without a receipt?

Reply to
Jerry
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We had the same thing happen today at one of our stores. I'll let you know if we figure out what happened.

Ed

"Jerry" wrote:

Reply to
Ed Balda

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