reprinting a detailed receipt?

- Z
- Zorian
  
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posted
18 years ago

Wed, Dec 28, 2005 7:50 PM

Hi, how do I reprint a detailed receipt? Let's say someone makes a purchase and then calls 2 days later - how do I find the transaction for reprinting?

Thanks, Zorian

- J
- Jeff
  
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posted
18 years ago

Wed, Dec 28, 2005 8:33 PM

Zorian,

If in POS, F4 Journal | Look-Up button | Select the day | Page Up/Down til you find the receipt | Print button

If in POS, F4 Journal | Batch button | Select the batch | Page Up/Down til you find the receipt | Print button

If in POS, F7 Set Customer | Properties | Purchase History tab | double click the Transaction Number | Print button.

If in Manager, Journal | View | Select the batch | Page Up/Down til you find the receipt | Print button

Seems like there are a couple more, but I'm still asleep.

- K
- kskinne
  
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posted
18 years ago

Wed, Dec 28, 2005 9:10 PM

Zorian fyi, you cannot view or reprint receipts from HQ Manager unless you have 'upload sales journals to headquarters' turned on in the HQ configuration. And in SO manager, in the register properties under the receipt printer tab(s), you have to have 'journal receipts from this printer' turned on as well or you won't be able to view/reprint receipts at all

hth kevin

"Jeff" wrote: