Problems posting to store account

May 10, 2006 5 Replies

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Hoss 20 years ago

I have created customers with store accounts in Quickbooks and imported them into RMS. Whenever I ring up a sale charging to a store account and close the batch I get this whenever I attempt post: "Quick Books error - There was an error when saving a General Journal transaction. QuickBooks error message: A/R detail line must have customer" or if I switch the AR accounts around I get "Quick Books error - There was an error when saving a General Journal transaction. QuickBooks error message: Transaction split lines to accounts receivable must include a customer on that split line." I don't understand what I'm missing because I don't see any fields in the RMS XML file for "customer" I am trying to work this out on the demo version (1.2) since the other system is in production.

Any help would be great Hoss digital_piratetdsnet

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Jeff 20 years ago

Hoss,

See if these help.

formatting link

Must have access to CustomerSource

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Hoss 20 years ago

Since I don't have access to customer source, those links are of no use...but thanks for replying. While I wait for a response from my online form for customer source I'll see if I can figure it out.

thanks Hoss digital_piratetdsnet

"Jeff" wrote:

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Hoss 20 years ago

Thanks, Jeff, those articles did the trick. It's a shame that this info isn't included in the documentation shipped with the sofware.

Hoss

"Hoss" wrote:

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Bob 20 years ago

Jeff/Hoss,

I am gett> Thanks, Jeff, those articles did the trick. It's a shame that this info isn't

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Jeff 20 years ago

Bob,

Did you try clicking on the links below to find the answer?

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