I'm a new RMS user and am trying to post my first closed batches. I've gotten this QB error message: Transaction split lines to accounts receivable must include a customer on that split line. I'm guessing this is tied to a deposit on a new layaway account. Has anyone have a solution for this problem? I tried making sure the customer info is exactly the same between RMS and QB as well as creating a new RMS Accounts Receivable account but neither worked.
Thank you.