System is Win2k Pro sp4 running Quickbooks Pro 2005. System is stand-alone (non-networked) but has multiple user accounts including one account that is a member of the "Administrators" group and others who are members of the "Users" group. There is no firewall and McAfee has been disabled. Scans of the system indicate there are no unusual processes running and no unknown BHO's installed in IE. QuickBooks was installed under the administrator account.
At first glance everything appears OK when tested under the administrators account but anyone logging in under an account in the "Users" group are unable to load any of the Navigator (.qpg) pages. The IE window appears with an Action Cancelled message followed by a Windows message stating: Some files can harm your computer.If the file information below looks suspecious, do not open it. Save the file. File Name: Comppage.qpg File Type: QB Navigator Pages File From: (and it gives the path)
The file exists and all users have full control permissions in the Intuit sub-directory structure. I've tried the Intuit support line and it appears there is no one there that understands the application and what it is doing.
Does anyone here help me understand what it is I need to do to get this to work properly? Thanks in advance for any consideration you might care to offer.