Quickbooks Pro 2005 - 3 user edition

Please give a detailed account of exactly how you set this up.

Is it currently open in single user mode?

Gary

Basically the user has been using QB for the last year in multi-user mode then the machine was redone due to viruses and other malwares. We reinstalled th OS and Quick Books 2005 Pro. I used the license that was on the CD case - there was only one license but it says 3 user edition. So being the first time installing this, I guess I need to enable the MULTI-USER MODE feature (which I don't know where it is or how). Am I assuming correctly so far?

Thanks.

Multi-user means the program is multi-user ready but you need a license for each computer that this program is installed on. When it was originally installed and setup were they able to access it at the same time? If so, then they should have more than one license key code and need to contact tech support if they can't locate the other license numbers. If not, they need to purchase more licenses.

Tadik wrote:

I have the second code. So do I just use this second code and everything will work okay?

When you install QB's on a second computer you should use the second license number key code to register the product. Then you are set and two people should be able to access the data file at the same time.

Cat

Tadik wrote:

I changed the license code on the newly built machine's QuickBooks via registry. I just changed the license number and when I start QuickBooks

2005 Pro it works fine, but it is still not able to open the data files on the network at the same time. IS there something else I am suppose to do?

You need to set each QB application to multi-user mode. There is an item on the File menu called "Switch to Multi-user Mode".

If that doesn't work, then it's still probably a license key issue. I think you would be better off doing an uninstall and then re-install -- and might need to manually delete any leftover stuff before re-installing.