Selling online with a shopping cart for Microsoft RMS

Hi Jessica, please see my responses below regarding what NitroSell can do for you:

1.) Yes...we give you a canned template but making changes to the colors, headers and the various content on the pages is very simple. We give you a WYSIWYG type graphics editor so pretty much anyone could use that with little knowledge or background in web design. We also offer total site customization services or if you have those skills yourself, or wish to hire a web design company you can certainly do that as well. 2.) layout code yes, functionality, I'm afraid not as that gets into the area of Intellectual Property Rights...that being said, there is a lot of flexibility in terms of turning features and functionality on or off, or configuring it to work in different ways. Really, I'd need a more specific info to better answer this one. 3.) We have several support resources. The product is very well documented but we also have an online Partner Portal that you can find a Knowledge Base, or simply open a support ticket to get in touch with someone to assist you. We offer training and implementation services to which are design to get you up and selling ASAP...most of our customers are not all that technical so we are organized for that. Support is included in the product. We also have a tech support number you can call. 4.) Very simple and easy to setup. you can literally have your items up on the webstore in about an 30 minutes. There is some software to install and get configured, then you click Synchronize and your products, departments, categories, descriptions, prices available quantities, etc all roll up to the web site. After that it synchs automatically about every 20 minutes, so all you have to do is edit RMS data and the site automatically updates. We also data stream your products to online marketplaces and we package great search engine optimization which virtually guarantees consumers will be able to easily find the things that you sell. 5.) NitroSell is an all in one service and we do need to do the hosting. You get a lot from us there and at a fraction of the price it would cost you to do this on your own. We give you multiple data servers for backup and scalability and offer content delivery through a network of over 17,000 servers...this ensures your pages load quickly which is essential for eCommerce. Also, the online marketplace integration and SEO are greatly enhanced by this and ultimately ensures your customers have the best overall experience when shopping on your webstore.

If you would like to arrange to see a demonstration, ask questions and see how everything works, please give our San Diego office a cal at

619-446-6718, or visit our website:

Regards, Todd Jensen NitroSell

Todd, I would appreciate some examples.

1) Provide some custom designed sites that customers were able to do and sites you did. 2) Can my own developer touch the code and integrate feeds to and from other sites? Example, if I wanted to sell my products on a reseller wholesale site can I give that site developer access to my code to populate items from his site on my cart and items from my site to his cart. What if I wanted to have them integrate a payment provider that's not supported by your cart? 3) Again, can you give an example of the support. 4) OK, sounds very broad but will need more details on what software I will be using and what will I have to manage, other than RMS. 5) Since I have to host with you, there's no option for me to buy the software and load it on my own dedicated server? You talk of SEO all the time, what are some examples of what you do for SEO.

Again, please give EXAMPLES that I can review.

Thanks Jessica,

Hi Jessica, thanks for inquiring with

theother day. I'm going to post a few responses to your questions thatwould be helpful for the general public too.

1) Yes, you can customize any aspect of your site from design to development and you have full access to the code. You own the shopping cart, so if you break it you own it. Of course, we'd like to be your developer and do all the work for you, but that's your decision. We don't tie you down and restrict your access to your cart so you have full development freedom to do what ever you want.

Examples of custom designs and development below:

Each on of the sites above had a full customized design and didn't use the FREE template that's provided with the cart. They also, had custom development from 3rd party Gateway Provider integrations to custom web services.

2) Yes, all of our customers have full access to their development code and can modify it as much as they want. The customers above asked Kosmos to do their customization from A to Z. We also have a large number of clients that are doing their own customization too.

3) If you have any support questions or needs, we ask all of our clients to post a ticket in our support center here:

and support is based on yourservice level agreement. You can view our support and maintenanceplans here:

4) The software components are RMS, Web Integrator (sits on RMS), Kosmos Web Service and the Cart or X-cart. The cart and RMS have separate databases and the communication between the two are scheduled based on how often you want to communicate and update your product items, either every minute or every hour etc., the setting is in the Web Integrator. As long as you have descriptions in RMS, inventory, an image, titles etc., that info will post to the web based on your schedule and at the same time the Web Integrator will queue the Kosmos Web Service and ask if there are new orders. If there are new orders those are downloaded into RMS Point of Sale, and by simply hitting control shift F-10 you can view your internet orders and tender them out after your shipping department fulfills the order.

5) This Kosmos RMS eCommerce solution gives you all kinds of flexibility. If you want to have Kosmos do all the customization to your site, we can. If you want to move it to another hosting provider you can. If you wanted to do all of the customization your self you have that option too.

I hope I answered all of your questions, please call Kosmos if you have any more or if you'd like to schedule a LIVE online demonstration too.

Alex Skorohodov

503-977-0171

Hi Jessica, it would actually be a violation of confidentiality for me to publicly disclose URLs in such a forum. There are showcases available on our website

These are all actualcustomers and you are certainly free to contact them directly and askthem about their experience with us. I also have a long list ofreferences that I can provide to you. Our retention rate isapproximately 95%, and the majority of retailers that have terminatedservice with us have done so because the retail operation itself hasclosed down. In the 4 years I have worked with NitroSell I can thinkof only 2 customers that have gone elsewhere for their eCommerceneeds. The relationship with NitroSell is a very positive one and weare absolutely dedicated to making your web store a success...it is atrue partnership. I think the next best step is to contact us and havea demo..you can kick the tires, ask whatever questions you like andwe'll be happy to show you actual customer sites that exemplify whatyou're looking for. We'll also be more than happy to explain the SEOat that time- there are too many aspects of this to enumerate here andfrom an Intellectual Property standpoint it would be unwise for us todo so as well.

me at or call our San Diego office:619-446-6718.

Regards, Todd