Anyone know why ser# is now required before we enter quantity recieved #'s on a purchase order. This is the first time this has occured and I am not aware of any changes we have made that would affect this. Bottom line, we often do not get the # until after item is sold & out of the box, yet of course we need it checked in before it can be sold. Earlier we entered # after sale, or after build but before sale. Thanks for any & all help.
Gary
Gary,
Open store ops manager, and go the file menu, configuration. In the configuration window, click the options tab, and select Serial Number options. Make sure that 'Require serial number when receiving PO' not checked - if it is, uncheck
Rob
Robert
It is not checked. Other ideas?
Thanks Gary
It doesn't let you click Cancel when prompted for the serial numbers?
Gary,
I had the same question not long ago!!!
Here is what I had for an answer (and it works) :
Sylvain Malenfant
I believe the item(s) you're trying to receive are set up as serialized item. You can change that in the items property in the Db.
Jason Yes I can cancel, but I cannot recieve a quantity until I provide ser #.
Elizabeth These items are serialized. My problem is I often do not have the number until the item is built.
Sylvan The best work around we have found is simply to "recieve all". Then there is no problem. Other than that we are not certain we will recieve those items.
Thank you all Gary
Sylvain is right. Just click Add/OK for as many items as are being received. You won't have to enter a serial number but you do need to indicate how many units you just received. This works for partially received items. If you want to make it easier click Receive All and only change the lin items that are partial.
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