Although this might not be a RMS related issue maybe you have some hints.. In one of our shops the SQL Server (installed locally on the cash register) seems to hang from time to time. That means suddenly it cannot be accessed anymore. Not by the POS, not by StoreOPManager - not even by the administrator. We have to reboot the Register in order to make it work again. The Service is still running and the Eventlog doesn't show any problems. Also the Taskmanager shows 90% idle.
Any Ideas?
Hi Christian,
What is the registrer doing when it hangs ?
Is it running with Version 2.0 of RMS ?
do you have just the one register ?
is the database installed locally ?
Michael Grieve Applications, Development and Technical Support Manager Retail Systems (North) Ltd
Any Ideas?
Hi Michael,
the POS is running StoreOp 1.3.1006. Database is installed locally. It's just this register and only the applications that access the database (StoreOpManager, POS) hang. You can work with Explorer just fine. As I said no Process shows excess CPU or memory usage during the hangs.
Chris
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