I have an ecommerce system that I have intergreated with RMS. Each order is pulled out of the ecommerce database as XML (as defined in the customization guide) and insrted into the exchange table for processing using the standard Internet Order function.
I have a problem with the tax. I have tax set on the RMS items. The ecommerce system has no concept of tax so the XML cannot contain the true figure for the tax part of the order total. When the order downlaods into RMS the cahsier is warned about this discrepancy. I realise this discrepancy is documented in the customization guide and is normal when a discrepancy exists. However would like to know if there is a way to stop it showing, I have tried and have not mangae it.
The financials are all correct in RMS and I don't have a problem with tax on the items or the value of tax it's just the warnng message I wold like to get rid of.
Has anybody acheived this?
Thanks
Debbie