Timmings of Store operation

- R
- rizwan
  
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posted
15 years ago

Thu, Feb 19, 2009 2:32 PM

We are supermarket chain and our retail working hours are from 8.00 am in to

1.00 am (19 or 20 hrs Dialy ofcourse with Staff shifts) in Middle east we have actually altered Date & time properties by 3 hrs so that it would reflect as single day .

But doing so is causing lot of issues with customers getting a bill with a time difference of 3hrs(inspite of mentioning in footer of Recipt) & we have experiencing discrepancy in zz reports between SO & HQ

Is there any option in MRMS 1.3 version where we can define Morning 8.00 am to Midnight 2.00 am as single day.

thanks in advance

- A
- Alex
  
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posted
15 years ago

Mon, Feb 23, 2009 6:30 PM

I (almost) had to deal with something like this a while ago. But instead of changing the system time I thought about "just" subtracting X hours from the transactions time in the reports. Of course, there are some tables that are (daily) summary by design. Not sure but I thought this might be worth investigating some more.

- R
- Ryan
  
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posted
15 years ago

Wed, Feb 25, 2009 2:47 PM

I understand why you would need this functionality as we have customers whose sales "day" is 8 am to 1 am. We have modified a few reports, creating them completely custom, so that they can filter not only by date, but time as well. What are your pain points? Meaning what are you looking to be able to report on during this time frame. If you are interested in learning more about what we have done, and what we could do for you, please drop me an email and we can discuss.