-- Thanks, Pete
Global Customer accounts are not reaching our other store (2026 Update)
Nov 21, 2007
Last reply: 2 weeks ago
4 Replies
Hi,
Our Global Customer accounts created at Store A seemed to have stopped reaching Store B. We can see them in HQ, but they don't seem to be getting downloaded to the other store. Client is running. Not sure what's going on. Help!
Hi Pete - can you see them in HQ? Check the other stores configuration settings to make sure they're enabled to use global customers (so mgr - file
- c>
Hi,
Yes, I can see them in HQ. I've also already checked all the Stores Configuration Settings (at both stores). It's really strange - it just seemed to stop sharing customers about a week ago. I used to work for a company selling RMS and I thought I'd seen it all. I'm perplexed by this one.
Join the Discussion
Have something to add? Share your thoughts — no account required.
Didn't find your answer?
Ask the community — no account required