TRANSFER OUT TO TRANSFER OUT

I HAVE BEEN WORKING WITH RMS FOR OVER A YEAR AND HAVE NEVER SEEN THIS PROBLEM.

STORE A MAKES A TRANSFER OUT AND STORE B RECEIVES A COMPUTER TRANSFER IN THE TRANSFER OUT WINDOW INSTEAD OF A TRANSFER IN. IN ADDITION TO THAT THE TRANSFER HAS BEEN CLOSED AT STORE B'S END AUTOMITICALLY AND IT IS EMPTY.

AN KNOWLEDGE AS TO WHY THIS HAPPENS

THANKS

Reply to
DAVI
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Check HQ Client for errors, or from HQ Manager, view the event log for that store. You'll probably find some errors at Store B on the 401 that created the transfer.

I would guess that Store A used a transfer number with more than 14 characters - this would generate an error saying "string or binary data would be truncated". The easiest way to fix this is to just delete the offending transfers and have Store A reenter it using a shorther transfer number. This problem is addressed in the latest hotfix for RMS 1.3 by the way...

That is just a fairly common error that I have seen create the condition you are seeing - there may be other causes.

Reply to
Glenn Adams [MVP - Retail Mgmt]

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