Two reciept issues

I have two problems with my reciepts.

First, I'd like the receiepts (both 40 column and full page) to say "Sales Invoice" when something has been charged to their account. Right now, it says "Sales Reciept" and people think they've already paid their balances when they haven't.

Second, the "comment" and "reference" fields are not printing on the full page reciept/invoice. Currently, to have a customer PO appear on an invoice, we must put it in the shipping field. If we put transaction on hold or make it a work order and have another transaction for the same customer with a different PO, the first PO number is lost.

Any ideas on how to fix this or suggestions on who to contact to fix it?

Thanks!

Hi Meralee

In the XML files navigate to the header section and set the following area like this

">~" PageWidth * 0.40 Transaction.Type = transactionSales "Sales Invoice" Transaction.ReceiptTransactionName

This will print SALES INVOICE on all sales transactions, which really should be the only types of transactions where you would use a store account. If it's a workorder, and there's a deposit, it will say WORK ORDER. Or if its layaway it will say LAYAWAY - but for all sales transactions it will say SALES INVOICE. The cash details at the bottom will show if it was paid by cash, credit card, etc. or if the Store Account was charged.

In the bill to and ship to section of the full page invoice add the following table after the tag that "closes" the billing and shipping info

tbNone

" Invoice" when something has been charged to their account. Right now, it says