Void a payment

Oct 22, 2008 1 Replies

We have a customer that paid with a check that ended up bouncing. I need to put the amount back on his account so it continues to accrue interest. We don't want to run it as a charge to the account because it will screw up our sales numbers. We also can't run it as an adjustment on the account because for some reason RMS will not keep the AR balance correct when you run an adjustment.



Using RMS 2.0.0110



Any help is appreciated.


You can make a negative payment against their account but you cannot select the date for the payment...

I wish you could select the date that the payment was received instead of making the date TODAY'S date.

Morris Pa> We have a customer that paid with a check that ended up bouncing. I need to

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