We are having a problem with our worksheets duplicating the inventory adjustments. When we run the worksheets in the history tab it shows that each store periodically will "worksheet processed successfully" more than one time. This does not effect items such as price changes because it will update the second time with the same price, but has a dramatic effect on inventory adjustments. Each time the worksheet list more than one processed successfully for a store it will duplicate the inventory adjustment and double the quantity. How can we prevent the worksheets from processing more than once? Does anyone have a solution to this problem?
worksheet duplication
Jan 29, 2006
2 Replies
Any chance you have multiple copies of HQ Client running at your stores? The only way I can think of to get a worksheet to complete successfully multiple times would be to connect a second copy of Client before the workssheet complets the first time - even then it shouldn't happen. I'd open a support incident with MS immediately on this.
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