Hi all,
I have a new client who's using the latest version of QB Enterprise. They have 10 people using one file pretty much all of the time doing the typical things one does in QB. The QB file is about 250 MB, has recently been checked out by Quicken and verified to be OK. I'm not terribly familiar with QuickBooks Enterprise and 10 users - most of my clients who use QB have 1 or
2 users so I'm looking for some assistance on file load times.They're using Windows Server 2003 on the server - it has gobs of RAM and a fast SCSI RAID subsystem. Server NIC and Ethernet switch is 1 Gbit/sec. The server has very low CPU utilization and low network traffic.
The user PCs are mostly 1.8 GHz Pentium 4 processors with 512MB RAM with 100 Mb/sec NICs. One is a 3.2 GHz with 1 Gbit/sec NIC.
In any case the owner of the company feels that the 60 to 120 seconds it takes to load the file once one has entered one's user name / password is too long (that's the time until the QB user interface is back under the user's control, hourglass is gone, etc.).
I notice that most of the network traffic occurs in the first 20 or so seconds after one enters ones password but there is a "dribble" of network traffic that goes for the remainder until everything is loaded. I'm wondering if that could be reports of some kind being regenerated / updated or ??
Is this amount of time reasonable or should I be looking for a way to decrease the file load time?
Thanks in advance for any thoughts on the matter.
Gary