Allocation of vendor credits on QuickBooks Pro 2004

Hi,
I have a client who is using QuickBooks Pro 2004.
They have unmatched bills and payments. When I go to the pay bills screen
to allocate these the "set credits" button greyed out, despite the "number
or credits" & "total credits available" sections containing values.
I am logged in as administrator so I have full access rights.
Anyone know what the problem is?
Reply to
Suzanne Fox
The "set credits" buttons remain greyed out until you select a bill for payment. So select a bill for payment and put a check mark in the first column. Now you should be able to use the "set credits" button. Just highlighting the bill is not enough to unlock this button.
Reply to
Laura

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