Ending Balance

Use the correct date when running reports.

Uhhh ..... the ending balance of WHAT?

reflect that

Ending balance of our bank account. When we receive payments the balancein Quickbooks does not change. We are in the prosses of closing our business and everything is a mess.

Into what account did you "receive" the money? One of your choices is "Undeposited funds," and from there you make a "deposit."

Ending balance in the account register and/or Chart of Accounts? In a Balance Sheet or other report?

If a report, is the date range correct?

How are you "receiving payments"? "Group with other undeposited funds"?

Did this problem exist previously, or did it only begin after you started to close the business? Has there been a change in personnel?

We recive payments through customers, Recive Payments. When I go to pay bills under Vendors the balance is a negative. In Reports under Customer Balance detail it shows the payment but it dosen't add the payment to Ending Balance under Pay bills. It also shows a negative on the balance sheet. But we have a good balance at the bank.

You have to go to Banking>Make Deposits and select the payments for deposit to the bank account.

Its accumulating them in Undeposited Funds waiting for you to say "ok, I deposited Customer A's $100, Customer B's 5000 and Customre C's $50 today for a total deposit of $5150"

Since you are going out of business, I guess it is a bad time to sugest that you hire an accountant to help you out.

Ah, operator error.

You changed a little easy to miss radio button in the receive payments window.

You will have to edit all the receive payments and change that little radio button back to where it belongs for you.